Leadership collaboration can be defined as forming and preserving those critical business relationships and interpersonal connections that are outside formal hierarchical systems. Collaborative activities lie on the continuum between providing information and devolved decision making. Collaboration can occur within agencies, between agencies and across sectors.
If you think this title is riffing a best selling book riffing a famous play, then you would be right. But this is what this article is all about – how to get someone’s attention when they are faced with difficult choices and need to make a useful decision. When clients are emotionally aroused, their own preferences for making sense of their world may filter out potentially helpful information, and you as the professional may be challenged to get your message across. Using new tools from the exciting world of NLP and Neuro-science, this paper explores how you can overcome the filters other people may unconsciously use to block your messages.